Comparing the Costs of a Premises-Based Phone System & a Cloud Phone Solution

Don’t miss the hidden costs when comparing the costs of a premises-based phone system and a cloud phone solutions. Consider the long-term costs – not just the initial hardware and installation.

October 9, 2019

Benefits of a Cloud-Based Contact Center & Wallboards

A cloud-based contact center offers many benefits, the most important one being customer satisfaction. A modern alternative to on-premise contact centers, a cloud-based system is feature-rich, easy to use, and ultimately improves customer experience. Expand Your Agent Base Remove limitations on staffing. Look beyond the local commuting distance. A cloud-based contact center widens your prospective […]

October 2, 2019

11 Ways to Boost Customer Retention With a Cloud Phone System

Customer retention must be a primary goal in any successful business. It takes 5 times more energy and resources to attract a new customer than to keep an existing one. That said, maintaining customer loyalty isn’t easy. The good news is that a cloud phone system has many tools to help you keep your customers […]

September 25, 2019

Show More Posts